Privacy Policy
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This Privacy Policy describes how Velocity Ticket ("we," "us," or "our") may collect, use, and share information when you use our website and application. It is provided for transparency during early product development and is not legal advice.
Information we may collect
Depending on how you use Velocity Ticket, we may process account details you provide (such as name and email), content you enter to generate documents, technical logs (for example IP address, device type, and approximate location), and usage data to operate and improve the service.
Cookies and consent
We use strictly necessary cookies (such as session tokens) to keep you signed in and protect against abuse. These do not require consent because the service cannot function without them.
Microsoft Clarity is only activated after you give consent through the cookie banner shown on your first visit. Google Ads measurement uses Google Consent Mode in denied-by-default mode: our layout initializes gtag('consent', 'default') with storage/personalization denied and still calls gtag('config', 'AW-18151746830'), which can send limited cookieless, non-personalized measurement pings on page load. You can accept or reject non-essential cookies at any time using the "Privacy settings" link in the page footer, and personalization/storage stays disabled unless you grant consent.
Third-party services
We may rely on vendors for hosting, authentication, payments, analytics, email delivery, or error reporting. For example, we may use Microsoft Clarity to better understand aggregate usage and interaction patterns (such as clicks and page behavior) so we can improve product usability. Those providers process data according to their own policies and our agreements with them, only as needed to deliver the product.
Contact
For privacy-related questions, contact us at contact@velocityticket.com.